-Eric Rosenberg Director of Business Intelligence and Finance BHM Healthcare SolutionsWe contracted Site24x7 for on-site training session to learn how to use the tool to properly monitor and manage our various IT systems. This turned out to be an invaluable experience. Now we have gone from utilizing about 25% functionality of the tool to 90% functionality. Site24x7 has been a fantastic addition to our toolbox and the training we received was second to none. We’re glad we signed up.
Site24x7 Training
Do you want to be a Site24x7 expert? Have you always wanted to learn the tips and tricks that'll help utilize your account to it’s full potential? Well, here's your chance. We're introducing personalized training sessions that'll give an opportunity to interact with our solution experts, and gain insights into interesting best practices in using your Site24x7 console. During these sessions, our product experts will walk you through various real-time scenarios, providing practical hands-on experience. Additionally, we have different type of sessions designed to suit your personalized needs — Free Online, Paid Online and Onsite training sessions that you get to choose from.
The free online training on Site24x7 is split into five different topics, covered in successive Tuesdays and Thursdays. The training is scheduled for 6 am to 8 am GMT for Tuesday and Thursday of each week, Nov. 19th to Dec. 10th.
Agenda
Nov 19: Introduction and deep dive into website monitoring
Session 1
Getting to know Site24x7
- Site24x7 web console UI
- Common terminologies
Account setup
- Understanding users, user roles, and alert settings
- Adding your first user
Session 2
Introduction to website monitoring
- Setting up your first website monitor
- Monitor-level configurations
- Content checks
- HTTP/connection configurations
- Common configurations
- Notification profile and threshold profile
- User alert group
Session 3
Introduction to synthetic monitoring
- Web transaction monitor
- Record transaction steps using the Chrome-based extension
- Upload existing Selenium scripts
- Webpage Speed monitor
- Understanding waterfall charts and metrics
Introduction to API monitoring
- Setting up a REST API transaction monitor
- Monitor-level configurations
- Adding API steps
- Importing HAR or Swagger 2.0 definitions
- Common configurations
- Setting up OAuth providers and Web Tokens
- Overview of other supported internet protocol monitors like DNS, Ping, Port, FTP, SMTP, etc.
Session 4:
Introduction to website security related monitors
- Website defacement
- SSL certificate and domain expiry monitor
- Brand reputation and real-time blocklist monitor
Nov 21: Infrastructure monitoring and plugins
Session 1
Agent-based infrastructure monitoring
- OS/platform support
- Monitoring Microsoft applications
- Process/services monitoring
- Resource check profiles
- Overview of bulk deployment methods
IT Automation
- Supported actions and creating automation templates
Session 2
Plugins
- Out-of-the-box application service support
- Plugin template configuration
- Create custom Linux/Windows plugins
Session 3
Introduction to cloud monitoring
- Public cloud platform/cloud service support
- Configurations related to discovery and metrics
- Overview of Site24x7 CloudSpend
Dec 3: Network and virtualization monitoring and log management
Session 1
- Overview of On-premise Poller
- Installation
- High-availability On-premise Poller
Session 2
- Introduction to network monitoring
- Adding network devices
- Device-templates
- Topology maps/Layer-2 maps
- SNMP traps
- Custom SNMP monitoring
Session 3
- Deepdive into NetFlow monitoring
- Exporting supported flows like JFlow, sFlow to Site24x7
Session 4
- Overview of VMware, Nutanix, and VMware Horizon monitoring capabilitiess
Session 5
- Introduction to log management
- Supported Log types
- Creating a log profile and custom log type
- Setting up alerts on log events
Dec 5: Application performance monitoring
Session 1
- Introduction to APM Insight
- Language and environment support
- Features: Traces, exceptions, database metrics, service maps, and more
- Distributed tracing
- Setting up key transactions
- Agent configuration profile
Session 2
- Custom instrumentation
Session 3
- Introduction to real user monitoring (RUM)
- RUM script deployment
- Understanding RUM metrics
Dec 10 : Reports, dashboards, advanced configurations, alerting, and more
Session 1
Reports and dashboard
- Custom reports and dashboards
- SLA and other off the shelf reports
- Schedule reports
- Report settings (SLA setting, business hours)
- Zoho Analytics integration
Session 2
Monitor actions
- Import and export monitors
- Bulk actions
Session 3
Advanced configurations
- Tags
- Global parameters
- Email template
- Configuration rules
Alerting
- Attribute alert groups
- Third-party integrations
Session 4
Incident management
- Introduction to Alarms tab
Incident communication
- Introduction to StatusIQ
Monitor management
- Monitor groups and subgroups
Operations
- Maintenance windows
- Audit and alert logs
- Log report
The entire training track is designed to help our customers get the most out of the Site24x7 experience.
Mode: Live and instructor driven
Type: Paid
No of Sessions/Duration: Completely customizable. Not limited to the topics shown below.
Site24x7 General
- Key concepts and terminologies
- Personal/Account settings
- Subscriptions
Reports and dashboards
- Custom Dashboards
- Custom Reports and Advanced Analytics
- Report Settings (Schedule Reports, SLA Settings, and Business Hours)
Site24x7 Admin Track 1
- Inventory (Add monitors, Monitor Groups, and Import/Export Monitors)
- Alerts and User Management (Users, Alerts, and User Alert Group)
- Configuration Profiles (Location Profile, Threshold and Availability, Notification Profile, and Email Template)
- Third-party Integrations
- Share (Operations Dashboard and Public Reports)
Site24x7 Admin Track 2
- Inventory (Bulk Actions and Configurations Rules)
- Alerts and User Management (Attribute Alert Group)
- Configuration Profiles (Web Tokens, OAuth Providers, Global Parameters, Credential Profile, and Metric Profile)
- Anomaly Settings
- IT Automation
Web Monitoring
- Website monitoring and available configurations
- Synthetic monitoring (Record transactions/upload selenium scripts)
- REST API transaction monitoring (Adding API steps/importing API definitions)
- Monitor internet protocol-based services like DNS, FTP, WebSocket, SMTP, and more
- Website security-related monitors (Defacement, SSL-certificate expiry, Blocklist check, and more.)
Server Monitoring and Logging
- Server agents (Supported platforms and deployment methodologies)
- Supported Plugins
- Writing custom plugins for Linux and Windows
- Configurations (Resource Check Profile and Plugin Template Configuration)
- Log monitoring (Log Profile, Log Types, Saved Searches, and other settings)
Network and NetFlow monitoring
- On-Premise Poller installation and network discovery
- Device Templates and SNMP Trap Processing
- Supported network flows
- Configuring commands to export flows to Site24x7
Site24x7 APM and Real User Monitoring
- APM language agents
- Distributed Tracing, Custom Instrumentation, Thread profiling, and more
- Configuration (Agent Configuration, Key Transaction Configuration, Milestone Marker, grouping similar transactions, and more.)
- RUM overview
- RUM metrics and snapshots
Get in touch with our training team to learn more and register.
Certification Program
Become a certified Site24x7 user by taking part in our certification program. You can choose to be a Site24x7 Professional or a Product Expert certified user, and have your experience and skills speak for themselves.
Site24x7 Professional
Will gain expertise in basic product knowledge and capability to understand complete functionality of all the modules.
Site24x7 Product Expert
Advanced product knowledge that includes troubleshooting techniques, and certified to offer Site24x7 training and implementation for end users.
Email us at certifications@site24x7.com for more information.