Service monitoring
Service monitoring helps to track the availability and performance of the critical services running on the ports. Using service monitoring, you can ensure that the critical service level objectives are met and that the services are available without interruptions.
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Monitor in-depth data related to the following services:
File Transfer Protocol (FTP)
Monitor the round-trip-time, upload and download times of your FTP servers.
Network Transfer Protocol (NTP)
Monitor the availability of your primary server and get alerted.
Port
Monitor the availability of your TCP/IP ports.
Mail server
Monitor your mail infrastructure.
WebSocket
Monitor your WebSocket endpoints and get updates on service interruptions.
User Diagram Protocol (UDP)
Monitor the availability of your UDP ports.
The KPIs in service monitoring
Obtain a summary of all the important metrics related to your service, the log report detailing the events that happened at particular time periods, MTR historical data on performance, and detailed RCA reports.
Availability
By checking whether the services are up and running, service monitoring tools help in proactively identifying and fixing downtime.
Response time
The time taken by the server to render the responses to the requests received matters as far as the user experience is concerned. When the response is delayed, the latency can affect the service.
Error rates
Assessing the error rates will help in verifying whether the services are performing well or not. An increase in error rates can point to some major issues in the service.
Use Site24x7 for your service monitoring and obtain
Real-time alert notifications through your preferred modes like SMS, phone calls, push notifications, or through ITSM tools of your choice.
The option to run checks at frequencies as low as 30 seconds from around 130+ locations across the globe.
Public status page support to keep your end-users updated about your service unavailability or on their planned maintenance.