Public server status dashboard
Downtime is an unavoidable part of any digital business. How you handle it defines your relationship with your users. With Site24x7 StatusIQ, you can create a public status page that serves as a single source of truth, keeping your customers informed and reducing the load on your support team during incidents.
Proactive communication for better customer retention
Transparency builds trust. Notify your customers in advance about scheduled maintenance or instantly update them during an unplanned outage. Use announcements to keep everyone in the loop and demonstrate your commitment to reliability.
We use Site24x7 to keep the public informed of the status of our services. Site24x7 gives us the visibility into all the critical performance parameters of our resources and helps us stay on top of issues. The ease of use, feature set, affordable pricing, and excellent support are all factors that impressed us with Site24x7.
Communicate with your customers, always
Even if your main site is down due to DNS or ISP issues, your status page needs to stay up. Site24x7 hosts your status page on a separate network infrastructure, ensuring high availability so you can always communicate with your users when it matters most.
Exhibit detailed incident history
Customize status page URLs and logo
Maintain brand consistency by customizing your status page URL to match your domain (e.g., status.yourcompany.com). Upload your logo and adjust the design to provide a seamless experience for your users, reinforcing your brand identity even during downtime.
Showcase your reliability
Post updates about an outage
Share real-time updates on service status and performance. Provide detailed postmortems after incidents to explain what happened and what steps are being taken to prevent recurrence, further solidifying customer trust.
Schedule maintenance notification
Exhibit your end user experience with RUM
Promote transparency to your customers by integrating Real User Monitoring in your Public status pages. Measure your application performance across all regions with an interactive RUM World map. Gather a bird's-eye-view of your user's satisfaction levels across all geographic regions and take prompt actions to improve end-user experience.
Customize your status page
